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| Company | Integrationworks Inc.
Crystal Lake IL 60012
USA | | Services | Network Installation Service, Computer Services, Computer Repair Services | | Description | We specialize in computer repair, installation, and support for small business owners in the Northwest Suburbs and Chicago Land area.
Our typical customer has 5-100 Users and / or PC's, is a professional services / manufacturing / distribution / financial / or construction company, and relies heavily on e-mail, the Internet, and their computer network for running their business.
Our clients hire us to support their network because they do not want to incur the overhead and cost of a full-time IT staff, and they don’t want to burden their employees with the responsibility of troubleshooting the company network.
We are most successful in working with clients that:
- Demand reliability and security from their computer network.
- See technology as a power tool for increasing productivity and gaining competitive advantages.
- Want a technology partner that will act as a trusted advisor and seek to improve the productivity, profitability, and operations of their business through technology.
- Are willing to invest in technology to improve communication and eliminate manual tasks. | | Services Description | Services we provide:
-Troubleshooting and problem solving on all networks and PCs
-Hardware installation and support
-Virus and spyware removal and protection
-Security solutions
-VPN (Virtual Private Networks)
-Remote access
-Server installations and upgrades
-Spam filtering and e-mail solutions
-Internet connection
-Web content filtering
-System backups, onsite and offsite
-Complete network management and support
-Help desk | | Guarantee | 7 Point Iron Clad Guarantee:
We challenge you to find another computer consulting firm in the Northwest Suburbs and Chicago Land area that would dare to make these promises:
1) We’ll Respond Within 60-Minutes or Less - Guaranteed. When you call us with a computer problem, we guarantee that your phone call will be either answered immediately or returned within 60 minutes or less by an experienced technician who can help. If we fail to respond within that time frame, the work is free.
2) Lightning Fast Repairs. You should not have to wait around all day for your computer to be repaired. We understand how important your computer network is to you; that is why we offer our remote support services. Thanks to this service, we can securely access your computer network via the Internet so you don’t have to wait around for a technician to show up. If we can’t fix it remotely, we’ll dispatch a technician the same day.
3) No Geek Speak. You deserve to get answers to your questions in PLAIN ENGLISH. Our technicians will not talk down to you or make you feel stupid because you don’t understand their “geek speak”.
4) 100% Unconditional Satisfaction Guarantee. You deserve complete satisfaction with our products and services. We will do whatever it takes to make you happy. No hassles, no problems.
5) No Unpleasant Or Unexpected Surprises. You should EXPECT that no damage will be done to your network or your data. Before we start working on your computer or network, we will evaluate your problem and alert you to any potential risks involved in fulfilling your job. If there are any risks, they will be explained in full, and your authorization and agreement will be obtained before the work commences. You can also choose to have your data backed up before we start any work on your machine.
6) All Projects Completed On Time and On Budget - Guaranteed. When you hire us to complete a project, we won’t nickel and dime you with “unforeseen” or “unexpected” charges. Some incompetent or unethical technicians will do this because they haven’t properly planned or researched the project, OR they use it as a way to extract more money from you. Either way, we don’t feel that is correct or ethical. That’s why we guarantee all projects to be done ON TIME with no excuses.
7) Accurate Billing - Guaranteed. Every bill you receive from us is guaranteed to be accurate and detailed. You’ll know exactly what you are paying for, and ALL charges will be pre-approved by you. No more one-line “mystery” bills that don’t outline what you are paying for. | | In Business Since | 2003 | Member of the
Better Business Bureau | yes | | Number of Employees | 6-10 | | Insurances | Liability, Property, Workers Compensation, Other | | Type of Business | Independent |
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USA Services |